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Proposal for a REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on online dispute resolution for consumer disputes (Regulation on consumer ODR)

"The present proposal, together with the proposal for a Directive on alternative dispute resolution for consumer disputes ("Directive on consumer ADR"), is to...

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Quantifying the cost of not using mediation - a data analysis

DIRECTORATE GENERAL FOR INTERNAL POLICIES  

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European Commission begins formal public Consultation on use of ADR in commercial Transactions involving Consumers

On January 18, 2011, the European Commission Directorate General for Health and Consumers (EC) announced a Public Consultation Paper&nbs...

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DG Sanko - Study on the use of Alternative Dispute Resolution in the European Union

DG SANCO has commissioned Civic Consulting a study on the use of Alternative Dispute Resolution in the European Union. The present study provides an overview of existing ADR schemes and how they work, it ide...

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Communication from the Commission on "widening consumer access to alternative dispute resolution"

Published in 2001

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Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee of the Regions on unsolicited commercial communications or "spam"

Please refer to tab 4.2 (pg 24) for information on alternative methods of dispute resolution as related to online transactions and communication.   

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Green paper on a European order for payment procedure and on measures to simplify and speed up small claims litigation

Refer to section 4.3.6 for a focus on alternative dispute resolution methods as related to small claims litigation.

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Green Paper on ADR in Civil and Commercial Law (2002)

"The purpose of this Green Paper is to initiate a broad-based consultation of those involved in a certain number of legal issues which have been raised as regards alternative dispute resolution in civil and commercial law."&n...

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