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Home > Country profiles > UK (England and Wales) > Legislation and Rules






The UK Government?s ADR Consultation

Monday, 18th March 2014

<p style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #222222" class="MsoNormal">The UK Government&rsquo;s Department&nbsp;for Business, Innovation and Skills&nbsp;has published a consultation document on implementing the EU ADR Directive, see views on its proposals for applying the requirements of the&nbsp;<a style="color: #1155cc" href="http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2013:165:0063:0079:EN:PDF" target="_blank">European Directive on Alternative Dispute Resolution (ADR) (2013/11/EU)</a>&nbsp;and the&nbsp;<a style="color: #1155cc" href="http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2013:165:0001:0012:EN:PDF" target="_blank">Regulation on Online Dispute Resolution (ODR) (524/2013)</a>into UK law.</p><p style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #222222" class="MsoNormal">&nbsp;</p><p style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #222222" class="MsoNormal">The new requirements aim to give European consumers greater access to redress, outside of court, should something go wrong with their bought goods or services.</p><p style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #222222" class="MsoNormal">They are also seeking views on a broader reorganisation of consumer ADR.</p><p style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #222222" class="MsoNormal">&nbsp;</p><p style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; color: #222222" class="MsoNormal">This consultation is relevant to:</p><ul style="margin-bottom: 0cm; color: #222222; font-family: arial, sans-serif; font-size: 13px; margin-top: 0cm"><li class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif">UK consumers</li><li class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif">all businesses selling to UK consumers</li><li class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif">bodies who provide ADR for consumer disputes</li></ul>


Web-link: http://www.gov.uk/government/consultations/alternative-dispute-resolution-for-co...
Language: English

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