Alternative Dispute Resolution Manual: Implementing Commercial Mediation (IFC)

"Using case studies, diagnostic and assessment tools, and stakeholder-specific marketing approaches, this manual published in 2006 aims at providing strategies to overcome the challenges of building alternative dispute resolution programs."

Web-link: http://web.worldbank.org/WBSITE/EXTERNAL/TOPICS/EXTLAWJUSTINST/0,,contentMDK:207...
Language: English